“Okuma machine tools are world-class and leading-edge. The technology and software’s functionality, flexibility, integration with CAM, safety assurance and reliability are unrivalled. At Archer Enterprises, we push the boundaries of our machine tools, we are pioneers in what we do and therefore need a partner that will help us find solutions along the way.
We purchased our first Okuma machine tool in 2007. Apart from the fact that Okuma technology is state-of-the-art and world-class, a major reason we chose Okuma is that Archer Enterprises is here for the long-term and we need to know that who we choose to partner today – will be here tomorrow and in 20 years. More than that, we need to know we can count on strong professional after sales service and support (mechanical/electrical/application), which is local, and we can rely on Okuma to be here in an hour if needed.
The commitment from Okuma to our long-term relationship is exceptional. In our relationship with Okuma, we’re not only a customer of Okuma Australia, we’re actually also a customer of Okuma Corporation Japan. Furthermore, the visibility of Okuma in our business on a day to day basis hasn’t ceased – well after the initial sale back in 2007. They go the extra mile; it’s nothing for Steve (NSW Branch Manager) to put on a pair of overalls and get his hands dirty to assist the Okuma service team deliver, install and commission, or service a machine tool. We’re very happy we chose Okuma.”
Russell Byrne
Operations Director
Archer Enterprises Pty Ltd
“Hillier Engineering Services installed our first Okuma CNC Machine in 1992. It soon proved to be a great investment, that lead us to install another 4 Okuma machines over the years. All have an excellent track record with reliability, accuracy and performance that is a real credit to the quality, strength and performance of Okuma’s products. Okuma’s backup service has always been very prompt and reliable, this is extremely important to our business. Although Okuma machines are far from the cheapest on the market, they certainly pay for themselves over the years, as all of our Okuma’s have had very little downtime and are still reliably performing to expectations.”
To sum up our point of view of Okuma’s…. “They are machines that just keep going!”
Ray Hillier
Managing Director
Hillier Engineering Services
“We know what we want but don’t always know how to get it. We rely on Okuma to help us find the right solution.
Two or four heads (working on projects) are definitely better than one!”
“The good thing about Okuma is that the support, technical information and training – is unlimited. I’m not Okuma’s biggest customer, but they make me feel like I am. Even the head guy from Japan visits me when he’s in town”.
Ken Horner
Managing Director
KH Equipment
“We’ve been an Okuma client for 4 years now. I’m glad we chose Okuma for their machine quality and reliability. Okuma’s service is excellent and spare parts are easily accessed when needed.”
Nigel Marsland
General Manager
NTD Engineering